Return Policy

Direct Value Dispense Return Policy

Medical Foods ordered online or by phone cannot be returned unless damaged or there was an error in fulfillment. Shipping charges cannot be refunded unless your merchandise arrives defective or damaged.

All products approved for return must be unopened.

If you have questions or concerns about Medical Food items ordered through www.directvaluedispense.com, please call Customer Care at 1-985-629-5742.